Types of Personalities at Work

You will undoubtedly encounter many different types of personalities in the work place, each with their own unique blend of nuances. But there are four basic types of personalities from which they are based, which is commonly referred to as A, B, C, and D. Although volumes have been written on such personality traits, here is a synopsis:

Type "A" Personality - Is a highly independent and driven personality, typically representing the leaders in business. They are blunt, competitive, no-nonsense types who like to get to the point. They are also strong entrepreneurial spirits (risk takers). As such, they embrace change and are always looking for practical solutions for solving problems.

Type "B" Personality - Represents highly extroverted people who love the spotlight. Because of this, they are very entertaining and possess strong charisma (everyone likes to be around them). Small wonder these people are sales and marketing types. They thrive on entertaining people and are easily hurt if they cannot sway someone (such as "bombing" on stage).

Type "C" Personality - The antithesis of Type "B"; they are introverted detailists as represented by such people as accountants, programmers, and engineers. They may have trouble communicating to other people, but are a whirlwind when it comes to crunching numbers or writing program code. They tend to be very cautious and reserved, and will not venture into something until after all the facts have been checked out.

Type "D" Personality - Is best characterized as those people who resist any form of change and prefer the tedium of routine, such as in clerical assignments. They are not adventurous, resist responsibility and prefer to be told what to do.

It is not uncommon to find people with a blend of personalities, particularly A-B and C-D. But these basic personality types explain why some people work well together and others do not. For example Type-A clashes with Type-D simply because one is more adventurous than the other, and Type-B clashes with Type-C as one exhibits an extroverted personality and the other is introverted. Conversely Type-A works well with Type-B, and Type-C works well with Type-D.

The leveling factor between these different personality types is Common Courtesy which will be the subject of another article.

Business Development Training

I had once presented a business development training session at a conference on oracle financials ( ERP) as an oracle financials erp consultant for business development for our company. The audience were managers from different corporate houses . I gave them a 2-minute break and asked them to get up and talk amongst themselves.

When we resumed I asked how many of them made a point of meeting someone they didn\'t know. One lonely hand went up in the air. Only one!
This was particularly important as the conference workshop was about building effective business relationships.
The moral of the exercise was that we naturally gravitate towards people we know and like. And it is easy to stick with our current network of clients, colleagues and industry contacts.
It can get scary when we have to meet new people.
But - from a business development perspective - it is extremely selfish when we are not brave enough too reach out to people we don\'t know.
It is selfish for us to avoid engaging with people with whom we may be able to develop a mutually beneficial relationship.
I have spoken with many clients and training delegates who are reluctant to meet new people. They feel a bit awkward and unsure of themselves.
Does that sound like you too?
In many cases this reluctance is based on self-centred feelings such as:
•They wont like me.

•I wont know what to say.

•I\'m no good at small talk.

•My business in new, and I\'ll look like a beginner.

•They will think I am boring.

•It feels weird talking to a stranger.

•They all seem to know each other. I\'ll be the odd one out.

It is ironic that most people feel the same way, and could easily comfort each other. Yet everyone keeps to the safe relationships they already know.
So, in our efforts to stay within our comfort zone we act selfishly and do not fully explore new opportunities.

This can be the kiss of death to a service business. Especially for new businesses or those that are trying to expand into new areas. Meeting new people is critical to the success of the organisation.
By meeting - and fully engaging - with new people (prospects, industry partners, or referral sources) we open the doors to:
•Learning about other businesses.

•Learning about new opportunities for us.

•Learning how others achieve their goals.

•Learning how not to do something.

•Learning what to do from those who are more experienced.

•Learning that we can cope with expanding our comfort zone.

•Learning how to be more successful.

One of the greatest challenges for service providers, professionals, business owners, and new sales people is to have the confidence to strike up new relationships.

You owe it to yourself and to your business (or to your employer).

The tools you will need include:

•Active listening skills.

•Flexibility and patience.

•A true interest in the diversity of other people.

•A good dose of self-awareness, to control your natural communication urges.

•A well rehearsed self-introduction; elevator pitch; 30-second introduction; or, audio logo (whichever you prefer to call it).

•Acceptable social etiquette skills.

•The discipline to ensure you follow up after the initial contact.

For those who muster the courage, and learn the necessary skills, a whole new world of possibilities and success awaits you.